NURSING STAFF SATISFACTION SURVEY

Helms Home Care is on a mission to provide excellence in home care by providing personalized and compassionate care to our patients with a team of highly trained skilled nurses. We continuously seek to improve our vision and aim at this mission by hearing from our nursing staff actively providing care to our patients.

For the purposes of this survey, please consider your work experience with Helms Home Care during the most recent 6 month period and estimate the number of in-home visits you have completed during this time.

Based on these interactions, please rate our agency on the following:

The hiring process was simple, thorough, and fair

Strongly DisagreeSomewhat DisagreeNot Applicable / NeutralSomewhat AgreeStrongly Agree

I have been given appropriate opportunities to train and improve my home health skills as needed

Strongly DisagreeSomewhat DisagreeNot Applicable / NeutralSomewhat AgreeStrongly Agree

I am satisfied with my current pay rate(s) and feel I am compensated fairly

Strongly DisagreeSomewhat DisagreeNot Applicable / NeutralSomewhat AgreeStrongly Agree

I am provided with the appropriate tools, supplies and knowledge necessary to perform my job

Strongly DisagreeSomewhat DisagreeNot Applicable / NeutralSomewhat AgreeStrongly Agree

My questions are answered promptly and appropriately by HHC staff

Strongly DisagreeSomewhat DisagreeNot Applicable / NeutralSomewhat AgreeStrongly Agree

I can communicate openly with HHC staff regarding questions or concerns without reprimand

Strongly DisagreeSomewhat DisagreeNot Applicable / NeutralSomewhat AgreeStrongly Agree

I feel that I can report a medical/health care error that I have caused without fear of reprisal

Strongly DisagreeSomewhat DisagreeNot Applicable / NeutralSomewhat AgreeStrongly Agree

I am satisfied with the level of opportunity to complete visits in my area

Strongly DisagreeSomewhat DisagreeNot Applicable / NeutralSomewhat AgreeStrongly Agree

I feel that scheduling and communication with the care coordination team is clear and appropriate to the services I am providing

Strongly DisagreeSomewhat DisagreeNot Applicable / NeutralSomewhat AgreeStrongly Agree

If any of the above criteria are rated less than “Strongly Agree,” we would like supplementary information. 

Please provide any additional comments or details about your experience with our agency. 

Your feedback is confidential and you are welcome to submit anonymously. However, we may wish to contact you to discuss your feedback in more detail. If you are open to that possibility, please provide your contact information below.

© 2019 by Helms Home Care

 

6583 Bob White Trail

Stanley, NC 28164

704-802-9625 (P)

888-502-5390 (F)
service@helmshomecare.com