Helms Home Care is on a mission to provide excellence in home care by providing personalized and compassionate care to our patients with a team of highly trained skilled nurses. We continuously seek to improve our vision and aim at this mission by hearing from our nursing staff actively providing care to our patients.
For the purposes of this survey, please consider your work experience with Helms Home Care during the most recent 6 month period and estimate the number of in-home visits you have completed during this time.
Based on these interactions, please rate our agency on the following:
The hiring process was simple, thorough, and fair
I have been given appropriate opportunities to train and improve my home health skills as needed
I am satisfied with my current pay rate(s) and feel I am compensated fairly
I am provided with the appropriate tools, supplies and knowledge necessary to perform my job
My questions are answered promptly and appropriately by HHC staff
I can communicate openly with HHC staff regarding questions or concerns without reprimand
I feel that I can report a medical/health care error that I have caused without fear of reprisal
I am satisfied with the level of opportunity to complete visits in my area
I feel that scheduling and communication with the care coordination team is clear and appropriate to the services I am providing
If any of the above criteria are rated less than “Strongly Agree,” we would like supplementary information.
Please provide any additional comments or details about your experience with our agency.
Your feedback is confidential and you are welcome to submit anonymously. However, we may wish to contact you to discuss your feedback in more detail. If you are open to that possibility, please provide your contact information below.